Shipping policy
At CasaBrunello, we are committed to preparing and delivering your order with care and efficiency.
Working Days
Our business days are Monday to Friday, excluding public and bank holidays.
Processing Time
Please allow 1–5 working days for order processing, quality inspection, and packaging before dispatch.
We carefully prepare each order to ensure it arrives in excellent condition and meets our quality standards.
Estimated Delivery Time
After dispatch, the estimated delivery timeframe is 7–15 business days, depending on your country, shipping carrier, and customs processing.
Please note that delivery may take longer during:
- public holidays
- peak seasonal periods
- customs inspections
- weather disruptions
- courier delays
Important Shipping Notes
- Processing time is separate from delivery time
- Delivery estimates begin after dispatch
- Shipping times are not guaranteed
- Customers are responsible for any customs duties, VAT, import taxes, or local fees
- We are not responsible for delays caused by carriers or customs authorities
- Incorrect or incomplete shipping addresses may cause delays
Once your package is handed over to the courier, the shipping timeframe depends on the carrier.
For shipping questions, please contact us at: